Privacy Policy
This policy explains how we handle personal data when you contact us or submit a TODDY diaper order through peleni.mk.
1. What data we collect
We collect information you enter in the contact or order form: name, phone, address, city, optional email, message, and order details (size, quantity).
2. Why we use it
Data is used to process your request or order, send email confirmation if provided, and communicate about delivery.
3. Contact form
Contact messages are sent to our team so we can reply. We do not use them for unsolicited marketing.
4. Orders
Order data is used to confirm availability, address, and delivery. Submitting the form is an order request, not automatic payment.
5. Email confirmations
If you enter an email, we may send an order received confirmation. Email is optional.
6. How long we keep data
We keep data as long as needed to fulfil the order, communicate, and meet legal obligations, then delete or anonymise when no longer required.
9. Your rights
You may request access, correction, or deletion of your data by contacting us via phone or WhatsApp listed on the site.
10. Contact
For privacy questions, contact us via phone or WhatsApp on the contact section of the site.